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Much like the federal government as a whole, the U.S. Postal Service spends more money than it brings in.  If it wants to change this while maintaining a high level of customer service then it needs to listen to and implement the suggestions from its rural customers and employees, according to U.S. Senator Mike Enzi, R-Wyo.

Participating in his first Senate Homeland Security and Government Affairs Committee hearing as a new member, Enzi suggested to Postmaster General Patrick Donahoe that he listen to people who are used to solving problems.  Enzi suggested a different post office evaluation process than the one Wyoming just went through where some post offices were closed.

“The best process for any of these people in rural states, who have to solve problems themselves all the time, is to let them know how much it costs and then ask them how they can reduce the costs.  I think you would be surprised at the innovative ideas that the people have so that they can continue to get the kind of service they’ve come to expect from the post office,” Enzi said.

Enzi used the delay in the delivery of local mail as an example of less customer service than people expect.  He believes rural customers and rural postal workers could find ways to maintain service and save the kind of money necessary to help turn the Postal Service around.

Enzi also asked Donahoe about labor costs and mail volume.  Enzi believes the employment numbers must reflect the reduced demand if the Postal Service is ever going to become solvent again.

For video from Wednesday’s “Solutions to the Crisis Facing the U.S. Postal Service” hearing, click here.


Date Title
02/28/13 Prioritize, cut the worst first
02/28/13 VIDEO: Collecting common sense for Washington from Wyoming
02/27/13 Enzi to serve on tax, energy subcommittees
02/26/13 Senate moves Hagel Defense nomination forward without Enzi’s support
02/20/13 Summer internship opportunities for Senator Enzi’s D.C. office
02/15/13 Congressional CPA and Accountants Caucus organized for 113th Congress
02/14/13 Enzi: Difficult for Wyo. to effectively evaluate health exchange without info
02/14/13 Members of Congress introduce bipartisan bill to level the playing field for local merchants Files
02/14/13 Delegation: Blueways Program Just Another Washington Power Grab
02/14/13 Lock in fiscal sanity, go constitutional for balanced budget
02/14/13 Alexander Announces Enzi, Burr and Isakson to Serve as HELP Subcommittee Republican Leaders
02/13/13 Current record
02/13/13 Simpson-Bowles plan bests big-stage promises
02/12/13 Short-term pain equals long-term gain for the economy
02/12/13 Grassley, Johnson, Enzi, Brown Push for Legitimate Farm Payment Limits
02/11/13 Enzi announces “listening sessions” across Wyoming
02/07/13 Eliminating government waste will help to reduce national debt
02/07/13 Senators Burr, Harkin, Enzi, Casey, and Alexander Introduce Bill to Better Prepare Nation for the Threat of Pandemics or Bioterror Attacks
02/04/13 Enzi statement on Paul Amendment and military aid to Egypt
02/01/13 Enzi leads bipartisan effort for regulatory fix of COOL
02/01/13 Debt ceiling has to be a line in the sand, not another credit line
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